Delete your account
FamilyFirst is operated by Jennings Global Solutions · Effective September 14, 2026
You can permanently delete your FamilyFirst account at any time, from inside the app or by emailing us. Deletion is immediate and cannot be undone.
Delete from inside the app
- Open FamilyFirst and sign in.
- Go to Settings, scroll to the bottom, and tap Delete my account.
- Confirm — your account is deleted right away.
Or ask us by email
Email info@jenningsglobalsolutions.com from the address on your account with the subject "Delete my account" and we'll complete the deletion within 30 days, confirming by reply.
What gets deleted
- Deleted: your account and sign-in, your profile, and the content you created — messages and photos you sent, moments, handoff notes, expenses you added, and schedule changes logged for you. If you're the last member of your family space, the entire space (calendar, child profile, checklists) is deleted too.
- Kept for your co-parent: if your co-parent is still in the family space, shared logistics they rely on — calendar events and your child's profile — remain, with your name removed as the author.
Questions? Email us at info@jenningsglobalsolutions.com.