Privacy Policy

FamilyFirst exists to help families communicate and coordinate around the people they love. That only works if you can trust us with sensitive family information, so this policy is written to be read — not skimmed past. The short version: your family's data belongs to your family. We don't sell it, we don't show ads, and nobody outside your family space can see your content.

What we collect

• Account information — your email address and display name, and your profile photo if you add one. If you sign in with Google, we receive your name and email from Google.
• Family content you create — messages and photos, calendar events (including drop-off/pick-up assignments and event notes), custody schedules and logged schedule changes, handoff notes, packing checklists, shared expenses, moments, and your child's profile. The child profile can include information you choose to enter, such as school, doctor, allergies, medication, and emergency contacts.
• Device preferences — settings like app color, dark mode, and Message Coach on/off are stored on your own device, not on our servers.

How your content is shared

Everything you add to a family space is visible to the members of that family space — that's the point of the app. Removing a member revokes their access to the family's content. We never make your content public, and we never share it with other families.

AI features

Some features use artificial intelligence: Message Coach (tone check), "Help me say it," the weekly recap, and magic event add. When you use one of these, the relevant text (for example, the message you're about to send) is processed through Anthropic's Claude API to generate the suggestion, then returned to you. We do not use your content to train AI models, and these features only run when you actively use them — Message Coach can be turned off entirely in Settings.

Children

FamilyFirst accounts are for adults (18+). Information about children in the app is entered by their parents or guardians. We do not knowingly collect information directly from children.

Service providers

We rely on a small set of providers to run the service:

• Supabase — database, authentication, and photo storage
• Vercel — web hosting and our API
• Anthropic — AI processing for the features above
• Expo — app delivery and push notifications

Each receives only what it needs to do its job, and none of them may use your data for their own purposes.

Security

Data is encrypted in transit. Access to family content is enforced by row-level security rules in our database — every request is checked against your family membership. Photos are stored privately and served through short-lived signed links.

Retention and deletion

We keep your content while your account is active so your family space keeps working. You can delete individual messages, moments, events, and expenses in the app at any time. To delete your account and its data, use Settings → Delete my account in the app (immediate), follow the steps at /delete-account, or contact us and we'll complete the deletion within 30 days.

Changes

If we make meaningful changes to this policy, we'll update the effective date above and note the change in the app.

Contact

Questions? Email us at info@jenningsglobalsolutions.com.

Jennings Global Solutions